At otasai, we want to ensure our customers have a seamless and satisfying experience with our products and services. We stand behind the quality of our offerings and offer the ZERO risk program, a comprehensive refund policy to address any concerns you may have.
-Yearly Subscriptions: For all yearly subscriptions, we proudly provide a 100% satisfaction guarantee within 14 days from the date of purchase. During this generous two-week period, you have the opportunity to thoroughly evaluate our products and services to ensure they meet your expectations. If, for any reason, you are not completely satisfied, you can request a refund through our ZERO risk program, and we will process it without any deductions or hidden fees. Your satisfaction is our top priority.
-Monthly Subscriptions: As for our monthly subscription option, we do not have a refund system in place. We encourage you to thoroughly review the features and benefits of our services before committing to a monthly subscription. Our customer support team is available to address any queries you may have, ensuring you make an informed decision.
-Transparent Pricing: At otasai, we believe in transparency and integrity. There are no hidden costs associated with our products and services. The pricing you see on our website is the final price you pay, and we ensure a straightforward billing process.
Please note that while we currently offer this refund policy, we reserve the right to modify or update it at any time without prior notification. We encourage you to review our refund policy regularly for any changes. Rest assured that any modifications will be made to enhance our commitment to customer satisfaction and align with industry best practices.
We understand that each customer's needs may vary, and we are dedicated to addressing your individual concerns. If you have any questions or require assistance with the refund process, please do not hesitate to reach out to our friendly and knowledgeable customer support team. We are here to help and ensure your satisfaction with our products and services.
Thank you for choosing otasai. We look forward to serving you with top-notch products and exceptional customer service.