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OtasAI

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Cancellation and Refund

What is the ZERO risk program?

The ZERO risk program is our unique refund policy designed to ensure our customers feel confident in their subscription purchases. For yearly subscriptions, it offers a 14-day window during which you can request a refund if you are not completely satisfied with our services. There are no hidden costs or penalties associated with this refund process. Please note that the ZERO risk program does not apply to monthly subscriptions.

Can you provide more details about the cancellation process?

Certainly. When you request to cancel your plan, it will be scheduled to end at the conclusion of your current billing cycle. This ensures you have access to the services you paid for until the end of your subscription period. If you're in the trial period, a cancellation request will lead to an immediate termination of the trial. Please feel free to reach out if you have any specific questions or need further assistance with the cancellation process.

Last update: Dec. 28, 2023

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