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General settings overview

1. Introduction

The General Settings section allows you to configure key aspects of your system and workspace.

2. Key Features

  • System License
    This section displays the license information for your system. It includes details about the type of license.
  • System ID
    The System ID is a unique identifier assigned to your system. This ID is used for system management and support purposes. It is automatically generated and cannot be changed.
  • System Version
    The System Version indicates the current version of the system software. This information is crucial for troubleshooting and when seeking support, as it helps identify the features and fixes included in your version.
  • Workspace Name
    The Workspace Name is the name assigned to your current workspace. It helps in identifying and managing different workspaces within the system.
  • Workspace ID
    The Workspace ID is a unique identifier for your workspace. Like the System ID, this is automatically generated and is used for support.
  • System Language
    The System Language setting allows you to choose the language in which the system interface is displayed. This helps ensure that users can interact with the system in their preferred language.
  • System Timezone
    The System Timezone setting enables you to set the timezone for your system. This is important for ensuring that all time-related data, such as timestamps on logs and reports, are accurate and reflect the correct local time.

3. FAQs

  • Q: Is that possible to change the Workspace ID, System Version, Workspace Name, and System ID?
    A: No, these values are generated by the system based on many variables.
  • Q: Is that possible to change the license?
    A: Yes, but you have to upgrade or downgrade your license then will change on this page automatically.

4. Contact Support

If you need additional help, please contact our support team at support@otas.ai, or please feel free to use our contact us form.

Last update: May 27, 2024


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