Security FAQ for OtasML
- Q1: How does OtasML ensure the security of user accounts?
- A1: All accounts on our platform are encrypted, ensuring that no one, including our support team, can see or interact with user data.
- Q2: How are client datasets protected on OtasML?
- A2: Datasets uploaded by clients are stored on highly secure servers, accessible only by the respective clients. We maintain strict access controls to ensure data security.
- Q3: What encryption protocol does OtasML use for client connections?
- A3: We use TLS-based HTTPS protocols for all client connections, ensuring secure and encrypted communication with our servers.
- Q4: Where are OtasML's servers located and what security standards do they follow?
- A4: Our servers are located in professional data centers that adhere to the highest security standards, including excellent physical security controls.
- Q5: How does OtasML monitor its systems?
- A5: We have 24/7 proactive monitoring in place to continuously oversee the security, availability, and performance of all our systems.
- Q6: Are OtasML's systems regularly updated?
- A6: Yes, we perform automated system and application updates to ensure that all components are up to date with the latest security patches and features.
- Q7: What measures does OtasML take for data backup and disaster recovery?
- A7: We conduct regular system and data backups weekly, ensuring that we can recover from disaster scenarios and system outages effectively.
- Q8: Does OtasML provide high availability for its services?
- A8: Absolutely. We ensure full redundancy for all critical systems and provide world-class data connectivity to maintain high availability.
- Q9: How does OtasML manage database security?
- A9: Customer data is separated with client-level isolation and strict access permissions, ensuring that each client's data is securely partitioned.
- Q10: What access control measures are in place at OtasML?
- A10: We implement fine-grained access control through system permissions, roles, and network address restrictions to safeguard our systems.
Last update: June 16, 2024
